Noticeboard

As restrictions ease in Scotland to level 3 we continue to remain open to patients.  If you have any COVID symptoms please contact 111 for initial assessment.  We are unfortunately not able to asses you until we receive this report from 111. Our appointments are via telephone triage initially, where a Clinician will arrange for you to come to the Practice if required at a time that is safe to do so.  This is for your protection and that of other patients, as well as to protect staff.  Our patient advisors will ask you for further details in order to direct you to the most appropriate Clinician.


Thank you for your patience and understanding at what is a challenging time.

When We Are Closed

Borders Health Board is responsible for Out-of-Hours services. Out-Of-Hours care is provided via NHS24 from the Borders Emergency Care Centre based at Borders General Hospital. This service operates from 18:00 to 08:00 Monday to Friday, all weekend, and on local and public holidays. The service can be accessed by phoning NHS24 on 111. Their website is http://www.nhs24.com

A&E at BGH

Patients needing urgent casualty treatment when the Health Centre is closed should attend the BGH A&E Department.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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