As restrictions ease in Scotland to level 3 we continue to remain open to patients.  If you have any COVID symptoms please contact 111 for initial assessment.  We are unfortunately not able to asses you until we receive this report from 111. Our appointments are via telephone triage initially, where a Clinician will arrange for you to come to the Practice if required at a time that is safe to do so.  This is for your protection and that of other patients, as well as to protect staff.  Our patient advisors will ask you for further details in order to direct you to the most appropriate Clinician.

Thank you for your patience and understanding at what is a challenging time.

Obtaining Lab Test Results

Your lab test and radiology results can be obtained by telephoning reception after 4.30pm. Receptionists will ask you to identify yourself and will give results where this has been authorised by the doctor. Where you or your GP prefer to discuss your result, this can be done on the telephone or in surgery.

We have a strict policy regarding confidentiality and data protection and, unless you request otherwise, we will only release your test results to you.

If you would like us to report the results of tests to another person, please complete a Lab Results Mandate from reception. We will then be able to report your lab results to the person(s) whom you name on your mandate. You may revoke your mandate at any time.

Where a patient is not capable of understanding the results, the GP may give that result to the person or persons concerned with the care of that patient.

Access to Lab Test Results by Health Care Professionals

Many of our patients receive care from other health care professionals for acute or chronic medical problems, and test results may need to be accessed in order to ensure appropriate treatment.

Health care professionals in Jedburgh involved in your treatment or care have direct access to your computerised lab test results.

Health care professionals outside of Jedburgh Health Centre (e.g. NHS24, Borders Emergency Care Centre, and hospital doctors) do not currently have direct access to your computerised lab test results. NHS Scotland is developing information systems which will enable this in future when relevant to your care and treatment.

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