As restrictions ease in Scotland to level 3 we continue to remain open to patients.  If you have any COVID symptoms please contact 111 for initial assessment.  We are unfortunately not able to asses you until we receive this report from 111. Our appointments are via telephone triage initially, where a Clinician will arrange for you to come to the Practice if required at a time that is safe to do so.  This is for your protection and that of other patients, as well as to protect staff.  Our patient advisors will ask you for further details in order to direct you to the most appropriate Clinician.

Thank you for your patience and understanding at what is a challenging time.

Clinics & Services

We provide a wide range of general medical services under the GMS Contract which came into effect on 1st April 2004. These include Essential Services, as defined by the GMS Contract, and Additional Services and Enhanced Services which the Practice has opted to provide.

Services which we will provide include:

    • care of registered patients and temporary residents

    • care of terminally ill patients

    • care of patients suffering from chronic disease

    • treatments and investigations as necessary and appropriate

    • referral to other services and liaison with other health care professionals involved in treatment and care.

    • advice in connection with the patient's health, including relevant health promotion advice.

    • immediately necessary treatment of any person owing to an accident or emergency in our practice area.

Services which we DO NOT provide include:

    • Out of Hours Care between 18:00 and 08:00 Monday to Friday, all weekends, and on local and public holidays. Out of Hours Care is provided by NHS24 and the Borders Emergency Care Centre at the BGH.

    • An Occupational Health Service. Non-emergency casualties at work should be referred to the workplace First-Aider.

    • Substitute prescribing for patients misusing drugs.

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